Women's Basketball Mobile Season Pass FAQs
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Q: Which phones are supported?
A: The Mobile Season Pass is supported by iPhones and Android phones. To access your passes download the Oregon Ducks Gameday App for your iPhone or Android phone.
Q: Can I use an iPod touch?
A: No, we only support iPhones and Android phones, not iPods.
Q: Why do I need to use an iPhone or Android phone?
A: The Mobile Season Pass is a mobile-only program. There are no printed tickets. Admission in Matthew Knight Arena and seat assignments will be managed via the Oregon Ducks Gameday App..
Q: Can I purchase the pass if I don't have an iPhone or Android phone?
A: Not at this time. You will be unable to enter Matthew Knight Arena.
Q: Are Mobile Season Passes refundable?
A: We're sorry, all Mobile Season Pass purchases are non-refundable.
Q: Which games are included with my Mobile Season Pass?
A: Your Mobile Season Pass includes a ticket to all Oregon Women's Basketball regular season home games at Matthew Knight Arena. Click here for the schedule.
Q: Can I renew my Mobile Season Pass for next season?
A: The Mobile Season Pass is not a renewable season ticket. If it is offered for future seasons, you will need to purchase again when it is on sale.
A: The Mobile Season Pass is supported by iPhones and Android phones. To access your passes download the Oregon Ducks Gameday App for your iPhone or Android phone.
Q: Can I use an iPod touch?
A: No, we only support iPhones and Android phones, not iPods.
Q: Why do I need to use an iPhone or Android phone?
A: The Mobile Season Pass is a mobile-only program. There are no printed tickets. Admission in Matthew Knight Arena and seat assignments will be managed via the Oregon Ducks Gameday App..
Q: Can I purchase the pass if I don't have an iPhone or Android phone?
A: Not at this time. You will be unable to enter Matthew Knight Arena.
Q: Are Mobile Season Passes refundable?
A: We're sorry, all Mobile Season Pass purchases are non-refundable.
Q: Which games are included with my Mobile Season Pass?
A: Your Mobile Season Pass includes a ticket to all Oregon Women's Basketball regular season home games at Matthew Knight Arena. Click here for the schedule.
Q: Can I renew my Mobile Season Pass for next season?
A: The Mobile Season Pass is not a renewable season ticket. If it is offered for future seasons, you will need to purchase again when it is on sale.
ENTERING MATTHEW KNIGHT ARENA
Q: How do I get into Matthew Knight Arena with my Mobile Season Pass?A: Your ticket for all games can be found by going to the Oregon Ducks Gameday App on your iPhone or Android phone. Have the app open and tickets viewable before arriving at the gate for entry.
Q: Will I get my ticket locations before doors open?
A: Yes! Your tickets and barcodes will show approximately 4 hours prior to tip off, doors to get into Matthew Knight Arena will open 1 hour prior to game time.
Q: How does my guest scan in?
A: All barcodes will be on one device. If you have a group of two, for example, both barcodes can be scanned from one device. You and your guest will need to arrive at Matthew Knight Arena together.
Mobile Season PASS SEAT LOCATIONS
Q: Am I guaranteed a ticket for all games with the Mobile Season Pass?A: Yes! Approximately four hours before tip off on each game day, your reserved tickets will be available to view.
Q: How can I sit with friends that also purchased a Mobile Season Pass?
A: Unfortunately, it is not possible to guarantee seating together with other Mobile Season Pass holders, although it may happen purely by luck of the draw. Seating is assigned at random to each pass holder.
Q: What do I do if I need ADA seating?
A: We're happy to accommodate you! Please go to the North box office inside window on gameday, and inform them that you need ADA seats for your Mobile Pass. You will still need the Mobile Season Pass barcodes to enter the venue, and need to accept your seats in the app.
Q: Can I request to sit in a certain section or area?
A: Tickets are assigned at random based on the general availability of tickets for a particular game. All seating will be in reserved sections.
EXCHANGING PASSES
Q: Can I sell my pass for games that I do not attend?A: No, passes are non-transferable.
Q: Can I share my pass with someone else?
A: Passes cannot be shared, forwarded, or resold. Admission to Matthew Knight Arena and seat assignments will be managed through the Oregon Ducks Gameday App on your mobile device.
